AI-Powered Staff Competency Platform

Knowledge
Made Actionable.

Your SOPs, guides, and policies, structured in one searchable place. Your staff ask questions and get answers in your voice, training automatically, and proving competency with verifiable certificates.

app.decisionlore.com
Decisionlore manager dashboard showing active courses, certificates issued, response rates, and the central review queue
The challenge

Right now, your company's knowledge
lives in the wrong places.

The Scattered Chaos (Before)
  • SOPs buried in email threads
  • Steps that live only in one person's head
  • The same question answered ten different ways
  • Six weeks before a new hire becomes useful
  • No record of who knows what when someone leaves
The Organized Brain (With Decisionlore)
  • One place to look, one right answer
  • Staff unblocked in seconds, not days
  • Training written from your own documents
  • A live skills matrix of who can do what
  • Certificates anyone can verify with a link
How it works

What goes in, and what your company gets out.

Your knowledge goes in. Your company gets answers, training and certificates out. Illustrative product screens.

01 - Capture

Put what you know in one place.

We spend ninety minutes asking how you run the business, and we write your rules down. Then your SOPs, guides and policies go in, about a week of somebody's time. The business stops depending on one person's memory, and your team gets one place to look. When someone experienced leaves, what they knew stays.

Captured Workspace Knowledge
01

Decision Principles

Standard criteria for how you handle pricing exceptions, client-fit decisions, and escalation rules.

02

Tone-of-Voice Rules

Few-shot Q&A examples showing how you respond, making the AI answer sound exactly like you.

03

Standard Operating Procedures

Existing manuals, policy guides, templates, and spreadsheets parsed into queryable text chunks.

You control who sees what, and you can export or delete your documents at any time.

02 - Answers

Staff get answers without asking you.

Staff ask in plain English and get your answer, in your wording, with the document it came from. When your documents do not cover it, it says so and sends the question to you. You stop being the answer desk, and every staff member gets the same answer, yours. New hires get unblocked in seconds instead of waiting for you to be free.

app.decisionlore.com/chat
How long does new client onboarding take?
Staff Member
Verified SOP Answer
Ask a follow-up...
03 - Training

It turns your documents into training.

Hand it one document. It works out what your staff must be able to do, then writes the lessons, the questions, and the marking guide their written answers are graded against, structured to a named competency in Singapore's Skills Framework. You read every word before your team does. You will not write a single lesson, and the training matches how your firm actually works, not generic content.

Generated Course Syllabus
Module 1Active

Standard Compliance Procedures

Core operating rules derived directly from your uploaded SOP.

Module 2Active

Practical Applications & Written Assessment

Assessment checking whether staff can apply the rules to real scenarios.

Module 3Marking Guide

AI Evaluation Guide

Written responses are graded according to criteria you review and approve.

04 - Certificates

Staff take the lessons and get certified.

Staff work through the lessons and sit the assessment. Written answers are marked against the guide, at the pass mark you set. When they pass, your company issues the certificate and your skills matrix fills in. You can see, and show, who is trained on what, for the day a client or auditor asks how you train. Each certificate is in the staff member's own name, and anyone can check it with a link.

Evidenced Credentials
Pass/Fail

Staff Assessment

Check whether staff can apply standard operating procedures to exceptions.

Verifiable

Public Certificates

Each certificate has a checkable cryptographic signature link.

Competency Matrix Updates:● Synchronized

Product screens on this page show a sample workspace, “Cavenagh Corporate Services,” built to demonstrate Decisionlore. It is not a paying customer.

Under the hood

Built on two layers: memory, then agents.

The chat, the training and the certificates all stand on the same foundation. First your company owns what its best people know. Then it can run on it.

Living memory

What your best people know, kept after they go.

Most of what a company knows never reaches a document, because nobody can write down what they do not know they know. Living Memory is where that half goes: the rules you gave it in your session and the answers your team has already verified, held as cards your company owns and sealed with a key that belongs to your company, not to us.

See what your company gets to keep
AI agents

Your company's own way of working, running every day.

A general assistant knows the internet. It does not know how your team prices an exception or who gets escalated to. These agents do, because they are built only on the verified cards your staff already trust, and because every step up the trust ladder is your company's call, made with evidence in hand.

See what an agent actually does

The whole pipeline

Capture

A staff member records their own work.

Distill

The reasoning is pulled out; the rest is left behind.

Seal

Sealed on the laptop with your company's own key.

Deliver

The sealed card arrives. Nothing else does.

Verify

A person on your team checks it before it's trusted.

Ask

Staff query it and get an answer, cited.

Audit

Every access and every answer is logged.

Agents

Verified memory becomes what an agent is grounded on.

Everything you need

Training, assessment, certification.
Fully under your control.

Competency Board

See exactly who can do what.

Staff down the side, Skills Framework competencies across the top, demonstrated levels marked. Staff a job or spot a gap at a glance.

Read about the Skills Framework
Courseware

Written from your document.

Lessons, questions and marking guide, structured to a named competency in Singapore’s Skills Framework.

Still your call

You stay in charge.

Everything it drafts lands for review first. You see it before your staff do.

Company-issued certificate of completion, structured to Singapore's Skills Framework (TSC and CCS). Not a WSQ qualification and not accredited by the Skills and Workforce Development Agency (SWDA).

Verification

Anyone can check it.
Without an account.

Every certificate is signed with our Ed25519 key, so anyone can check it is genuine without trusting this page. verify a certificate

decisionlorespecimenREF a3f8c2e1-9b47-4d12-8e56-1f2a3b4c5d6e

certificate of completion

This certifies that

Nur Aisyah

has successfully completed

Food & Beverage Hygiene Standard

Structured to
  • Structured to the SWDA Skills Framework: Food & Beverage Hygiene (Level 2)

Proficiency level: Level 2

Issued by

Cavenagh Corporate Services

Date

21 Jul 2026

Signed by

Evelyn Tan

Managing Director

This is a company-issued certificate of completion. It is not a WSQ qualification and is not accredited by the Skills and Workforce Development Agency (SWDA).

Verification RegistryOnline
Query ID:a3f8c2e1-9b47-4d12
Course:F&B Hygiene L2
Issuer:Cavenagh Corporate Services
✓ SIGNATURE VERIFIED: GENUINE

A company certificate of completion

  • Issued by your company, in your name, to your staff member.
  • Records the Skills Framework competency (TSC or CCS) and proficiency level the training was structured to.
  • Real proof that your staff member completed your training and passed your assessment.
  • Something you can show a client, an auditor, or a partner to demonstrate how you train.

Not a national qualification

  • Not a WSQ qualification and not a Statement of Attainment.
  • Not endorsed or certified by the Skills and Workforce Development Agency (SWDA), or any government body.
  • Decisionlore is not an approved training provider, and does not claim to be.
  • Structured to the Skills Framework as a reference. That is alignment, not accreditation.

Without Decisionlore

Knowledge trapped
in people and files.

  • Answers buried in email threads or offline
  • Manager fielding the same questions daily
  • New hire takes 6+ weeks to become useful
  • No record when experienced staff leave
  • Training inconsistent from person to person

With Decisionlore

Knowledge searchable,
certified and permanent.

  • One searchable place for every rule and standard
  • Staff get answers in seconds, owner stays unblocked
  • Trained from day one, certified on completion
  • Knowledge stays in the business when people leave
  • Every training record the same, evidenced and verifiable
Start here

Your company’s knowledge,
made searchable.

A 14-day pilot. Ninety minutes with you, plus about a week to get your documents in. You come out with a real course, your team assessed, and your first certificate issued. You keep all of it.

About 90 minutesof your time, plus about a week to upload your documents
Signed and checkableevery certificate verifies against our published key
Singaporedata residency

Built for

Professional services

Consulting, accounting, agencies. Get a new hire doing the work instead of reading a binder.

Trades, F&B, retail

Your service standard and your food-safety steps, trained and evidenced for the day someone asks how you train.

Any growing SME

Past a handful of people you lose track of who is trained on what. The matrix keeps track for you.

“I built this to share and spread more structural training, so our workforce can keep up.”
Nick TungFounder, Decisionlore
Talk to us

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