Terms of Service

These Terms are a contract between you and Freemansland Creatives Pte Ltd (UEN 202321157G), operator of Decisionlore ("the Service"). By signing up or using the Service, you agree to these Terms. If you don't agree, don't use the Service.

Decisionlore is a multi-tenant AI knowledge platform. Your workspace admin uploads documents and configures principles; your team asks questions and gets answers generated by our AI language model provider, grounded in your data.

You're responsible for keeping your credentials secure. The workspace admin is responsible for managing seats and access. Notify us promptly if you suspect unauthorized access.

You agree NOT to:

• Upload content that's illegal or infringes IP rights
• Reverse engineer, decompile, or attempt to access other tenants' data
• Use the Service to send spam, harass, or harm others
• Exceed published rate limits or fair-use thresholds
• Build a competing service using our outputs

AI-generated answers can be wrong, incomplete, or out of date. Decisionlore is an assistant, not a substitute for professional judgment. Do not rely on it for legal, tax, medical, or compliance decisions without human review.

Subscriptions are arranged directly with our sales team and billed by invoice, monthly or annually in advance. Monthly plans are non-refundable for the current month but cancel effective the next cycle; annual prepayment is non-refundable. Overdue invoices may result in suspension of access after 7 days.

We may revise prices with 30 days' notice. Existing subscribers keep their current pricing for at least one renewal cycle after notice.

You retain ownership of everything you upload. We hold a limited license to process it solely to provide the Service to you.

You may export your data at any time. If you cancel, your workspace stays open until the end of the period you have already paid for. We delete your data 30 days after that paid period ends, not 30 days from the day you cancel, or sooner if you ask us to.

Both sides agree to keep confidential information confidential and use it only to perform under these Terms.

We aim for 99.5% monthly uptime but don't guarantee it. Scheduled maintenance is announced in advance. We won't be liable for downtime caused by force majeure or third-party outages (e.g. our database provider, our AI provider).

To the maximum extent permitted by law, our total liability under these Terms is capped at the amount you paid us in the 12 months preceding the claim. We're not liable for indirect or consequential damages.

Either side may terminate the Service for any reason. We may terminate immediately for material breach of these Terms (e.g. acceptable use violations, non-payment).

These Terms are governed by Singapore law. Disputes go to the courts of Singapore, except either party may seek injunctive relief in any jurisdiction.

We will notify workspace admins by email of material changes at least 14 days before they take effect.

Questions: nick@freemanslandcreatives.com.