decisionlore
Skills framework

Structured to Singapore's Skills Framework.
Honest about what that means.

There is a lot of confusing language around training, funding, and accreditation in Singapore. We are going to be completely straight with you on this page. Here is exactly what “Skills Framework alignment” means at Decisionlore, what your certificate is, and, just as importantly, what it is not.

The framework, in plain English

A shared national language for skills.

Singapore's Skills Framework was developed under the national SkillsFuture initiative as a common reference for the skills a job needs. Instead of every company inventing its own idea of what “good” looks like, the framework describes skills in a consistent way across industries. It has two halves that matter for training.

Technical Skills and Competencies

The job-specific skills of a role. For an accountant that might be financial reporting; for a service technician, equipment servicing. TSCs are the hard, practical abilities a particular job depends on.

Critical Core Skills

The transferable skills every job needs, regardless of industry: communication, problem solving, teamwork, adaptability, customer orientation. Because CCS apply everywhere, they are useful even if your exact trade is niche.

The framework also has a proficiency ladder. A single skill can be described at rising levels, from carrying out basic tasks under guidance, up to leading and setting direction. That ladder is what lets you say not just “trained in customer service” but “trained in customer service to a specific, chosen level.”

How we use it

We map your own material to a named skill and level.

Decisionlore does not hand you a generic government course. It takes your material, your SOPs, your product knowledge, your policies, and turns it into a staff course. When you build a course, you choose the Skills Framework competency it is about (a TSC or a CCS) and the proficiency level you want staff to reach. Decisionlore then structures the course and its assessment around that named competency and level.

You choose the target

Pick the competency (for example, a Critical Core Skill like Customer Orientation) and the proficiency level. This becomes the course's stated target.

We structure the course to it

Your uploaded material is shaped into lessons and an assessment built around that competency at that level, so the training has a clear, named goal instead of loose content.

The certificate records it

When a staff member passes, the company certificate you issue names the competency and level the training was structured to. It is specific and honest: this is what they were trained on, and to what level.
The most important thing on this page

What your certificate is, and what it is not.

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certificate of completion

This certifies that

Nur Aisyah

has successfully completed

Food & Beverage Hygiene Standard

Structured to
  • Structured to the SWDA Skills Framework: Food & Beverage Hygiene (Level 2)

Proficiency level: Level 2

Issued by

Lin & Tan Trading Pte Ltd

Date

21 Jul 2026

Signed by

Daniel Lim

Managing Director

This is a company-issued certificate of completion. It is not a WSQ qualification and is not accredited by SWDA, formerly SkillsFuture Singapore.

A real Decisionlore certificate. Every field on it, and the disclaimer at the base, is what your staff actually receive.

A company certificate of completion

  • Issued by your company, in your name, to your staff member.
  • Records the Skills Framework competency (TSC or CCS) and proficiency level the training was structured to.
  • Real proof that your staff member completed your training and passed your assessment.
  • Something you can show a client, an auditor, or a partner to demonstrate how you train.

Not a national qualification

  • Not a WSQ qualification and not a Statement of Attainment.
  • Not endorsed or certified by SWDA, formerly SkillsFuture Singapore, or any government body.
  • Decisionlore is not an approved training provider, and does not claim to be.
  • Structured to the Skills Framework as a reference. That is alignment, not accreditation.

We put this front and centre on purpose. Plenty of tools blur this line and hope you don't ask. We would rather you trust every other word on this site because we were straight with you here.

Who it's for

Bosses who want their training to mean something.

SMEs building a real training habit

You are past the point of training people by tapping them on the shoulder. You want structure, and you want it to line up with how skills are described nationally, without becoming a training provider yourself.

Firms that get asked how they train

Clients, auditors, franchisors, and larger partners increasingly ask for proof that your staff are trained. A certificate structured to the Skills Framework, on file for each staff member, is a clean answer.

Owners who hate false claims as much as we do

If you have ever been sold something with fuzzy accreditation language, you know the feeling. This is the opposite of that. Clear about what it is, clear about what it is not.
Questions bosses ask

The accreditation question, answered first.

01

Is this accredited by SWDA, or a WSQ qualification?

No, and we will always tell you that plainly. Decisionlore is not an approved training provider, and the certificates you issue are not WSQ qualifications and not Statements of Attainment. What Decisionlore does is structure your own training to Singapore's national Skills Framework and let you issue a company certificate of completion that records which competency and level the training was built around. Think of it as alignment with a national reference, not accreditation. We lead with this because being straight about it is the whole point.

02

What is a TSC and what is a CCS?

They are the two kinds of skill in Singapore's Skills Framework. A TSC (Technical Skills and Competencies) is a job-specific skill, like financial reporting for an accountant or equipment servicing for a technician. A CCS (Critical Core Skill) is a transferable skill every job needs, like communication, problem solving, or customer orientation. When you build a course, you pick which one it is about, so the training has a named target.

03

What does the certificate actually mean?

It is a company-issued certificate of completion. It means a staff member finished your training and passed your assessment, and it records the Skills Framework competency and proficiency level the training was structured to. It is real proof of your training, in your name, that you can show a client, auditor, or partner. It is not a national qualification, and we do not present it as one.

04

Do I need to be an approved training provider to use this?

No. You are training your own staff on your own material, and issuing your own company certificates of completion. That does not require you to be an approved training provider, and Decisionlore is not one either. If you ever want to pursue formal accreditation or grant-supported training, that is a separate path with SWDA, formerly SkillsFuture Singapore, and this is not a substitute for it.

05

What if my industry isn't covered by a specific framework yet?

You are still covered, because of Critical Core Skills. TSCs are job-specific and not every niche has a detailed set, but CCS (communication, problem solving, teamwork, adaptability, customer orientation, and the rest) apply to every sector. So even if your exact trade does not have a deep technical framework, you can structure training to the core skills every business needs, and add technical courses from your own SOPs on top.

06

Can I really turn my own messy SOPs into a proper course?

Yes, that is the core of it. You upload what you already have, even if it is a rough PDF or a set of policy notes, and Decisionlore shapes it into short lessons with an assessment, structured to the skill and level you choose. You are not writing a course from scratch, and you are not buying a generic one that ignores how your business actually works.

Get access

Structure your training.
Keep it honest.

Start with the 14-day pilot. Turn one SOP into a Skills-Framework-structured course, assess your team, and issue your first company certificate of completion. You keep what we build.

Talk to us about a pilotSee pricing