About

We built the tool
we wished the boss already had.

Decisionlore exists because every growing Singapore SME hits the same wall: the owner becomes the single point of failure for knowledge the whole team needs. We built a way to capture that knowledge properly, and a way to keep it current.

Illustrated avatar of Nick Tung, founder of Decisionlore
The problem

The same three problems, at every firm we've looked at.

The owner is the bottleneck

The same questions land on the boss's desk again and again: pricing exceptions, client-fit calls, how a particular clause gets handled. Every interruption is a decision the business already knows how to make, asked out loud because nobody wrote it down anywhere staff can reach.

New hires take too long to become productive

SOP documents exist, but nobody reads a 40-page PDF to answer one question. Institutional know-how lives in the owner's head and in scattered documents, not in a place a new hire can query in the moment they need it.

The knowledge walks out the door

When a senior staff member or the owner steps away, the judgment calls (how they actually think, decide, and want things handled) leave with them. Nothing captures it before it's gone.
The philosophy

Boss judgment should be capturable.

Most tools either dump documents into a search box, or bolt a generic chatbot onto your website. Neither one learns how you actually decide things. We built Decisionlore around a different bet: that a structured workshop plus a weekly correction loop can turn a founder's judgment into something the whole team can query.

The boss principles screen, showing the captured voice card: how the owner describes their own voice, for the assistant to answer in.

Product screens on this page show a sample workspace, “Cavenagh Corporate Services,” built to demonstrate Decisionlore. It is not a paying customer.

Capture judgment, not just documents

A structured boss-interview workshop extracts SOPs, decision principles, and tone-of-voice examples, not a document dump into a chatbot. It's built to hold how you decide, not just what's written down.

The weekly review loop

The owner reviews what the bot told the team and corrects the bad answers. Static tools stay static. This one sharpens every week it's used.

Pay for the brain, not the seat count

Pricing is built around usage of the brain (answers, documents, workshops), not a per-seat tax that punishes you for adding staff. The whole point is more people asking it more questions.

Not just another chatbot

A generic assistant doesn't know your do-not-say rules, doesn't cite your source documents, and doesn't escalate when it's unsure. This is scoped to your business, cited to your documents, and accountable to you.
Who it's for

For the Singapore firms that live in judgment calls.

10 to 50 staff

Built for the size where the owner still knows every client and every decision by name, but has stopped being able to answer every question personally.

Professional services first

Consulting, accounting, law, agencies, recruitment: firms whose product is judgment, and whose staff need to reproduce that judgment consistently.

Singapore SMEs

Hosted in Singapore, PDPA-aligned by design, priced for SME budgets, not enterprise procurement cycles.
Trust & data

Your business runs on this. It shouldn't leak.

Decisionlore is hosted in Singapore and built PDPA-aligned from the ground up. Every tenant's data is isolated at the database layer, so your documents, decisions, and conversations stay inside your own tenant.

What that means →

  • +hosted in the Singapore region
  • +PDPA-aligned: export and deletion on request
  • +tenant isolation enforced at the database, not just the app
  • +audit log on every meaningful action
  • +we don't train models on your data, ever
Who's behind it
Freemansland Creatives Pte Ltd

Freemansland Creatives Pte Ltd

Decisionlore is built and operated by Freemansland Creatives Pte Ltd, a Singapore-based company. There is no founding myth here: this is a tool built by an operating company that kept running into the same pattern across the SMEs it worked with, the owner as the single point of failure for institutional knowledge. Decisionlore is the tool that pattern demanded. The people who build it, run the workshops and answer your email are listed below, by name.

Questions about the company, the product, or a pilot? nick@freemanslandcreatives.com

The team

8 people you can name.

Decisionlore is built, sold and supported out of Singapore. Scroll down to see our team members and their focus commitments activate automatically.

01

Nick Tung

Chief Executive Officer

Operating out of our Singapore team, focusing on leadership & operations to ensure your firm's tribal knowledge is secured.

02

Shaun Cheng

Project Manager

Operating out of our Singapore team, focusing on leadership & operations to ensure your firm's tribal knowledge is secured.

03

Serena

Senior Project Specialist

Operating out of our Singapore team, focusing on leadership & operations to ensure your firm's tribal knowledge is secured.

04

Emily

Project Planning

Operating out of our Singapore team, focusing on leadership & operations to ensure your firm's tribal knowledge is secured.

05

Dex Tan

Senior Business Development Manager

Operating out of our Singapore team, focusing on business development to ensure your firm's tribal knowledge is secured.

06

Merrin See

Senior Business Development Executive

Operating out of our Singapore team, focusing on business development to ensure your firm's tribal knowledge is secured.

07

Ivan Lee

Business Development Executive

Operating out of our Singapore team, focusing on business development to ensure your firm's tribal knowledge is secured.

08

Cariyn Poh

Business Development Executive

Operating out of our Singapore team, focusing on business development to ensure your firm's tribal knowledge is secured.

Avatar of Nick Tung
leadership & operations

Nick Tung

Chief Executive Officer

Focus & Commitment →
Building systems that let SME owners step back without operations or tribal knowledge falling apart.
The AI workforce

Our back-office runs on 7 specialized AI agents.

They draft, research, test and audit work behind the scenes. A real person from our Singapore team always signs off before anything reaches you.

The company that operates Decisionlore runs its own internal work on an AI workforce. Every name below is a software agent, not an employee. They draft, research, test and check work for the human team above. They do not hold accountability for your account, and a person always signs off before anything reaches you.

two things worth stating plainly →
  • +This is our own back office. It is not the assistant your staff talks to inside Decisionlore, which is trained only on what you approve.
  • +Two first names appear twice on this page. Shaun and Dex are each a real person in the team above and, separately, the name of an agent below. The AI mark is how to tell which one you are looking at.
AI

Clara

AI Chief of Staff

Core Dispatch Router. Directs sub-agents below based on workspace tasks.
01 / Strategy & Analysis
Daniel

Business Advisor

Refines core decision rules and logic parameters.

Marcus

Financial Modeling

Builds cost-saving budgeting and seat structures.

02 / Design & Code
Dex & Cheryl

UI/UX Interface Designers

Designs user onboarding flows and visual capability modules.

Jay & Dhruvesh

Dev Engineers

Writes backend builds, API configurations, and automation scripts.

03 / Audit & Security
Quincy & Ria

Quality Assurance Auditors

Performs full-suite regressions and tests runtime parameters.

Max

Security VA-PT Auditor

Audits security vaults and validates PDPA compliance keys.

8 people. 7 AI specialists. One team.

FAQ

Common questions about Decisionlore.

01

What is key person risk in a Singapore SME?

It's the risk that a business's ability to operate depends on one or two people, usually the owner or a senior staff member, holding the judgment calls (pricing exceptions, client-fit decisions, how a clause actually gets handled) only in their head. If that person is out sick, on leave, or leaves the company, the business loses the ability to make those calls consistently. Decisionlore exists specifically to capture that judgment into a system the rest of the team can query.

02

Does this help with succession planning and knowledge transfer?

It addresses the knowledge half of it, not the whole of succession planning. The structured boss-interview workshop captures decision principles, SOP judgment, and tone of voice before a senior person leaves, so that knowledge doesn't walk out the door with them. It isn't a substitute for a formal succession or HR plan, but it's a concrete way to make sure the judgment behind that plan is actually written down and queryable.

03

How is this different from just writing SOPs in a wiki?

A wiki holds what's written down. It doesn't hold why a decision gets made a certain way, or the exceptions an experienced owner makes without thinking about it. Decisionlore's workshop is built to capture that judgment specifically, as decision principles and tone-of-voice examples, not just document text, so the system can answer the way the owner actually would, not just recite a policy.

Get access

See how it works
for your firm.

14-day pilot. 90 minutes of your time. We run the workshop, and you keep the result, even if you don't subscribe.